Buyback Wireless, was established in 2015 as an industry leader in the secondary smartphone market, purchasing like-new smartphones for distribution to large retailers and wholesalers. Since Buyback Wireless purchases phones with the intention that they will be reactivated by the U.S. consumers, BBW ensures that all available steps are taken to ensure that it purchases only pre-verified phones.
Under no circumstances will we purchase personally unlocked phones, damaged phones, or phones reported lost, stolen or otherwise ineligible for activation on the original carrier's U.S. network. We will return all such phones for a full refund plus a restocking fee for each device. If we receive phones confirmed as stolen, we will notify you and the authorities immediately and demand a refund of any purchase price.
To keep our commitment, we honor our Core Values:
Trust - Develop trust through long lasting business relationships.
Operate Responsibly - Conduct our business with the highest standards of integrity, ethics and fairness.
Accountability - We take responsibility for our actions as individuals and as an organization. We work together, support on another and never let our customers or co-workers down.
Great companies are judged by what they do, not just by what they say. To be an industry leader, we keep pushing ourselves in new and exciting directions. These values guide our every action at Buyback Wireless.